A successful upgrade
This was originally posted on Jul 7, 2017. Last weekend we successfully upgraded from 2015 Q4 CU1 to 2016 Q4 CU3. The upgrade worked out great. We only hit two issues. Issue 1: File permissions. We had to extend the amount that we fixed the file ownership from: find /data/bb/blackboard/ -maxdepth 1 -mindepth 1 -type d -not -name content | xargs -I {} chown -R bbuser\: {} to find /data/bb/blackboard/ -maxdepth 2 -mindepth 2 -type d -not -name content | xargs -I {} chown -R bbuser\: {} Issue 2: Resolutions to high CPU due to MicrosoftDocumentParser It turned out that the solution we had been provided by Blackboard was incomplete. Immediately after upgrading we hit high CPU load and due to the MicrosoftDocumentParser. We found Chris Filkins post MicrosoftContentParser failure - java.lang.Exception and applied the fix stated there which resolved the issue. Communications Our upgrade status page that ...