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Updates to our upgrade process

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Originally posted on Jan 24, 2018. This winter like many other institutions we applied the latest CU to enable the crocodoc to box transition. The upgrades worked well as we were able to update and adjust  the implementation plans  we had spent a lot of time on last year. Changes undone by new CUs. Cumulative Updates use the full installation procedure and will usually undo changes to configuration files that have been made previously to resolve known issues.   This means that when applying a CU or performing a new upgrade that one should verify whether the installer has undone changes and redo them.  This became immediately clear to us this winter.  This blog post covers what we did to make the experience less painful. Last summer we had already started  documenting the fixes we had made separately so that they were not lost and forgotten in old implementation plans , so we had a nice list of fixes to check.  Now when applying a ...