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Showing posts from December, 2019

Updating our preprod environment to 2018 Q4 CU3

Originally posted on Feb 28, 2019. A quick post about our preprod upgrade to 2018 Q4 CU3. We experienced the same ORA-00001 error I reported in  Upgrading two dev environments to 2018 Q4   this time we tried running the installer again.  The row conflict PK1 it reports went up by 1.  Running the installer a third time it reached a vacant row and proceeded.  So next time we know to keep running the installer until it works (if only all workarounds were so simple). The upgrade went smooth.  We found that a few fixes we were applying were no longer necessary, specifically the XSS fix (the bb-file-filter-configuration.properties file is good on 2018 Q4), the Safari upload fix, the Xythos Cross Server Communication Fix, the Forum is enabled issue, and the JDK 1.8.0_151 and 1.8.0_152 Break Grade Center issue fixes were no longer required). The main new setting I had not realised we had to set was via the GUI: System Admin - Cloud Connector Sett...

Upgrading two dev environments to 2018 Q4

Originally posted on Feb 15, 2019. In the last fortnight we have upgraded two development environments to  2018q4 One server was previously on 2018 Q2 CU1, the other was on 2017 Q4 CU3. Here are some notes on our experiences. Dev 1: 2018 Q2 CU1 The upgrade went smoothly.  However after the upgrade we found that  all user avatars had been wiped .  It turns out that there is a new task in bb-tasks.xml which moves avatars from /usr/local/blackboard/content/vi/bb_bb60[or BBLEARN1]/avatar/ to /usr/local/blackboard/content/storage/  We have a ticket open about this.  The issue did not happen on "Dev 2" so we look forward to see what happens with preprod next week. Dev 2: 2017 Q4 CU3. The upgrade failed with a ORA-00001 error.  This was caused by the installer expecting to use a PK1 in the ENTITLEMENT table that had already been used due us running a Blackboard provided fix to this issue:    Missing Navigation Items o...